Refund policy

Returns

We accept returns within 14 days of the delivery date. To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags attached.

Exceptions — Items that are damaged or defective upon receipt are eligible for a return or exchange regardless of condition. Please contact us within 14 days of delivery if your item arrives damaged or defective.

Non-returnable items include items that have been used, washed, or are not in their original packaging.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items. Original shipping charges are non-refundable.

Exchanges

We gladly accept exchanges for a different size or color, subject to availability. To request an exchange, please contact us at hello@lmebrands.com within 14 days of delivery.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card company may require additional processing time.

How to Initiate a Return or Exchange

To start a return or exchange, please contact us at hello@lmebrands.com with your order number and reason for return. We will provide further instructions.